Privacy Policy

INTRODUCTION

Composite-Prime.com is the website where you can find out about ‘Composite Prime’ products and services.

Safeguarding the privacy of your personal data is a key requirement of the design and operation of Composite-Prime.com. We adhere to the Data Protection Act and uphold your rights defined by it.

‘Personal data’ is defined as any data that relates to you. Some kinds of personal data is described as ‘sensitive’ and deserves extra consideration and protection in its collecting and processing. Sensitive information includes a person’s: religion, ethnicity, health, banking details etc. When using composite-prime.com we do not ask for any sensitive information from you, and you must not provide any to us whilst using the website.

PERSONAL DATA COLLECTED BY COMPOSITE-PRIME.COM

The personal data that Composite-Prime.com collects and processes about you is:

If you use the contact form to send us a message, request a sample or become a stockist, we ask you for your name, email address and phone number so that we can record who the message came from and we can get back in touch with you. The details you provided on the form will be used in other systems (such as our email mailboxes) so that we can handle your enquiry. Please do not include any sensitive information in the enquiries that you make, if we need to collect any such information from you, we will arrange that with you at the time We will not use the data you provide on the form for any other purposes unless you request us to do otherwise.
When using the contact form, if you would like to be kept in touch about our latest news, you can opt-in to subscribe to our mailing list. Every email that you then receive from our mailing list will provide you with the ability to unsubscribe from the mailing list.

We will not use your personal data for any other uses other than those listed above.

We may share your data with the following organisations for the purpose of arranging delivery of samples or products:

Arnold Laver & Co Ltd.

Bramall Lane
Sheffield
South Yorkshire
S2 4RJ

Brooks Bros (UK) LIMITED

The Causeway,
Maldon,
Essex,
CM9 4GG

Global Stone

Tey Gardens,
Church Lane,
Little Tey,
Colchester,
CO6 1HX

Your details may also be shared with our stockist list for the purpose of arranging delivery and sales.

All of the personal data we store about you is stored within the UK or the wider European Union.

COOKIES

The cookies we use are small files placed on your computer/device that allow us to recognise your visit and usage of our website.

We have provided a tool that allows you to disable cookie use for your visit to our site, for further information please see this page on cookies from the Information Commissioner’s Office.

The cookies we use come from:

Google Analytics, which helps us see which pages our website visitors visit.
WordFence, which helps us protect the website against malicious use
Typeform, which allows us to collect your data for enquiries

If you cancel cookie use for your visits to our website, that will not affect your continued usage of the website.

WHERE TO GET HELP

If you have any questions for us that relate to your personal data, or you would like to know what personal data we have about you please email us [email protected].

You can get further information about data protection and your rights by visiting the website of the Information Commissioner’s Office.

COMPLAINTS POLICY

Composite Prime Limited is an Appointed Representative and provides a pure client Introduction through Improveasy Ltd, a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Broker, not a Lender, and offers credit facilities from a panel of lenders. A small fee is earned by Improveasy upon activation of a finance plan. The credit is subject to application and status.

Here is a link to our complaints form. Please get in touch if you have any concerns or queries at [email protected]